WA Freight Companies Have the Best Customer Service
As someone who used to work in customer service, I easily get disappointed when I’m not given the proper service I know I deserved. For instance, a customer service representative should never say “no”. What you do is say “I will do my best to help you” and that’s exactly what you do. Though some people just doesn’t know what customer service is, it’s one of the things business owners have to make sure their people know how to do.
So, one of the things that I love most about WA freight companies is that they know how to please their customers. I have to send a care package to my daughter away in college regularly, and never has a WA freight company failed me. Once, she was having a very important report in class and needs some stuff that she accidentally left at home. When the lady behind the counter of a famous WA freight company learned of this, she offered to have my package delivered overnight without charging any additional fee! That, ladies and gentlemen, is customer service at it’s finest! So if you’re looking for freight companies perth, there is no one else freight companies like WA freight.
WA Freight Companies Know How to Deliver
It’s quite usual for packages to get damaged during transportation. This is out of the freight company’s control, as the damage usually happens during shipping, which the shipping company is responsible for (freight companies and shipping companies are different things).
So, what I love about WA freight companies is that they warn their customers about this ahead of time and even help customers secure their packages. On my first time sending a care package to my daughter, I didn’t know that I had to wrap like a dozen tape around the box so it’s secured, and the representative helped me with it.
Another thing that I love about WA freight companies is that they’re willing to come into your house and pick up packages should you need to send a couple of big boxes. Some companies take advantage of WA freight companies’ services when they need to send something big like a copy machine, for instance, and taking that to the freight company will be too much of a hassle.
WA Freight Companies Charge the Right Price
My husband used to live overseas, and he usually don’t send me anything because the freight services over there are just too expensive. I’m glad that WA freight companies charge just right so the people in the region can send things anytime they want to.